The professional RN Nurse Manager, in collaboration with the provider and other healthcare team members, supervises general operations and the delivery of patient care in Nursing Department as assigned. Works collaboratively with Nursing Services, Medical Staff, and Senior Leadership to provide strategic and operational leadership in the assigned department and supports Orchard Hospital’s core mission to provide clinically excellent patient care.

 

• RN required, BSN or combination of equivalent degree and experience preferred.

• At least 5 years supervisory experience required.

• Customer service/team building experience preferred.

• California Registered Nursing License; current, active, and in good standing

• Current BLS, ACLS, PALS (ED) Certificate – when providing staffing/patient care..

1. Responsibility, accountability, and administrative authority for all patient care activities, departmental operation, and staff functionality with demonstrated ability to sustain accountability for department wide support of department and organizational quality metrics, performance improvement, and strategic goals

2. Demonstrates ability to provide for department wide staffing/scheduling, lunch and break relief, time keeping, staff meetings, orientation, education, competencies, hiring, disciplinary action, performance management, coaching, evaluations and adherence to organization wide regulation, accreditation, policies and procedures at all times.

3. Establishes a mechanism to assure that the clinical process is implemented, documented, and provided by professionally skilled personnel on assigned units, utilizing sound management principles essential in achieving quality patient care based on age/growth and developmental specific needs; including continual evaluation of the quality of patient care.

4. Proficiently uses critical thinking skills and evidenced based practice in the nursing and leadership process in supervision of department staff, including specifics applicable to department as assigned (Emergency Department: EMTALA, Triage, ESI Classification, Medical Screening process, interoperability, etc.) (Acute Care: utilization review, discharge planning, care planning, prn medication indications, interoperability, etc.) (Surgery Services AORN practices and protocols) as well as leadership in emergent or crisis situations.

5. Identifies opportunities to meet the learning needs of staff, patient, and family, overcoming identified barriers to learning; Demonstrates awareness of legal issues in all aspects of patient care and hospital operation; Responds appropriately and assists staff when confronted with ethical dilemmas; initiates chain of command for resolution as needed;

6. Observes staff for appropriate knowledge and compliance with confidentiality standards and takes action for non-compliance; leads and develops department wide maintenance of a strong culture of patient and clinical staff safety with balanced accountability;

7. Maintains thorough working knowledge and assures implementation of regulatory standards (e.g. OSHA, and other state / federal agencies). Assures readiness for surveys, planned or unplanned and coordinates any follow-up activities for all units of responsibility.

8. Demonstrates and ensures sustained department wide proficiency navigating through Orchard Hospital Health Information Systems (HIS) including automated medication dispensing, Diagnostic Imaging System, Point of Care Testing, ELearning, and Orchard Hospital Policies and Procedures.

9. Lead and develop standards of excellence to meet and exceed nationwide benchmarks for Core Measure, Patient Experience and unit specific Metrics, including Bedside Shift Report, Leader and Patient Rounding, Experience Surveys, and other evidenced based processes to support Orchard Hospital’s pillar goals.

10. Provides for department staff meetings, rounding, stoplight reports, interviews, evaluations, coaching, and licensure and certifications in addition to collaboration with CNO and Senior Leadership to develop, complete, and support department budget, quality indicators, infection prevention and control, safety, and compliance.

11. Demonstrates effective communication with members of the health care team to achieve desired outcomes; attends and participates in all required in-service training and mandatory meetings as well as compliance with attendance and time clock supervision and standards/policies.