The CNO/DON is responsible for managing and supervising services consisting of the following departments; Medical, Surgical, Operating Room, Emergency Department, Critical Care Unit, Hovlid SNF, Utilization Review/Discharge Planning, Quality Services, Infection Control, and Education.  CNO/DON may also have other operational departments and/or service lines assigned by the CEO.  CNO/DON must have academic and experiential foundation sufficient to demonstrate a working understanding of all hospital operations and systems, including, but not necessarily limited to; all inpatient and out-patient services, other service lines, and hospital finance from admit to bill drop.  The position is responsible for planning, organizing, directing, reviewing, evaluating, and controlling work, administering personnel matters, and accomplishing special assignments, including project management, as required.  Develops and implements plans and programs for the improvement, expansion and/or contraction of patient service; for the revision of present programs and services to meet the changing needs of the patient population; and for the integration of health care activities with other program elements and with local, state and federal government activities. 

• Master's Degree Required (MA, MS, MSN, or MBA) - with BSN and/or MSN preferred,

• Current California Registered Nurse license required;

• Must possess current California driver’s license

Job Requirements:

• Manages the day-to-day operations in the hospital for Patient Care Services. Provides leadership in building a team and an organization that will assume responsibility and accountability for achieving the mission and financial/operational goals.

• Oversight for the professional practice of nursing and the provision of nursing care in all licensed or surveyable areas of the hospital.; having responsibility for regulatory, quality, service, resources, nursing staff competency and evaluation of the overall delivery of nursing care. Maintains strong collaborative relationship with the medical director and medical staff leadership and coordinates with  medical staff to provide for the seamless transition of patients across the continuum of care.

• Provides strategic leadership in bringing together diverse constituencies for the purpose of conceptualizing, articulating, and implementing a shared vision for the organization. For Patient Care Services implements a performance improvement program, including planning, setting priorities, conducting systematic performance assessments, implementing improvements based on assessments and sustaining achieved improvements.

• Provides leadership in the development and execution of key strategies which differentiate our organization for clinical excellence. Establishes clearly defined goals and objectives and ensures follow-through in a timely manner. Promotes open, effective, and ongoing communication and sharing of information between employees, providers, and medical staff leadership. Develops effective working relationships with key stakeholders.

• Manages the operating and capital budgets for areas of responsibility. Aggressively mitigates all variances to budget. Makes sound decisions on the best use of resources in support of organizational priorities and strategies.

• Provides leadership in mentoring and developing direct reports and staff in a manner which emphasizes the importance of team work, collaboration, and sharing of information, resources, and best practices among stakeholders across the organization. In conjunction with Human Resources Department, directs the implementation of integrated human resources strategies to ensure quality results in the identification, recruitment, and retention and development of key human resources.

• Understands, articulates, and ensures compliance with patient care standards reflected in federal and state regulations, DNV, California Nurse Practice Act and organizational policies and procedures.

• In conjunction with medical staff, determines the most cost-effective and efficient levels of patient care clinically and operationally. Participates in organization wide strategic planning process and collaborates with facility management team and medical staff to develop overall financial plan for the organization.

• Achieves performance expectations throughout the hospital's operations. Establishes an environment that supports caregivers and enhances growth, communication, and job satisfaction.

• Develops and implements quality and utilization standards for patient care services to ensure coordinated plans of treatment, delivery of services that meet members needs, and the cost-effective utilization of necessary services. Ensures that nursing practice and clinical policies and procedures are reviewed and updated and are consistent with current standards and evidence-based practice.

• Communicates effectively as hospital advocate to  members of the community, continually seeking ways to improve and promote the community growth objectives for the organization.

• Consistently supports compliance and code of conduct by maintaining privacy and confidentiality of information, protecting the assets of the organization, acting with ethics, integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation and licensing requirements, and policies and procedures.